Strategic Key Account Management Full Time
Cibubur, Indonesia (WFO)
Company Description
Naratama Group | PT Naratama Mahakarya Nusantara is a leading event organizer with over 8 years of experience in managing music festivals, corporate events, prom nights, and private events. We specialize in event planning, production, ticketing, decoration, and branding, ensuring unforgettable experiences for our clients.
Role Description
We are looking for a dynamic and strategic Key Account Management to join our team and take on a key role in managing our most important clients. In this full-time role, you will be the bridge between Naratama Group and our strategic clients, ensuring their needs are met with exceptional service and helping to grow long-term partnerships.
This role requires someone with strong business acumen, excellent communication skills, and a passion for client relationship management. If you thrive in a fast-paced environment and are eager to drive business growth, this is the role for you!
What You’ll Be Doing
🤝 Developing and managing relationships with key clients and partners
📈 Identifying opportunities for growth within key accounts and creating strategic plans to meet business goals
🎯 Collaborating with cross-functional teams (marketing, production, and sales) to deliver client-focused solutions
📊 Monitoring account performance and providing strategic insights to optimize long-term relationships
💼 Managing contract renewals, negotiations, and ensuring client satisfaction
📝 Preparing and presenting regular reports on account status, performance, and opportunities
🔍 Conducting market research and competitor analysis to stay ahead of industry trends
🚀 Driving client retention and identifying upsell opportunities for additional services and solutions
Qualifications
Bachelor’s degree in Business, Marketing, Communication, or a related field
At least 3-4 years of experience in account management, strategic sales, or client relations
Strong interpersonal and communication skills with the ability to build lasting relationships
Proven ability to work in a fast-paced environment and manage multiple projects simultaneously
Excellent negotiation and problem-solving skills
Detail-oriented, with a strategic mindset to identify new business opportunities
Ability to analyze market trends and propose actionable insights
Proficient in Microsoft Office Suite and CRM software (experience with Google Suites and Slack is a plus)
Experience in the event industry or related fields is a plus
Willing to work on site at Naratama HQ in Cibubur
What You’ll Get
💰 Competitive salary and benefits package
📍 Full-time WFO position (working from Naratama HQ Cibubur)
🚀 Hands-on experience in the fast-growing events industry
📈 Opportunity to shape and grow key client relationships
💼 Direct exposure to strategic decision-making processes and business growth
🌍 A collaborative and dynamic work environment with opportunities for personal and professional development
How to Apply
Send the following documents in PDF format to info@naratama.co with the subject:
📩 Key Account Management Associate_[Your Name]
1️⃣ Updated CV
2️⃣ 200-word cover letter explaining why you're the perfect fit for this role
3️⃣ Answer the following question in a separate PDF:
"Which animal do you think is the best at managing a large-scale event? Explain why."
If you're passionate about event management, thrive in the event industry, and want to be part of one of the leading event companies, we’d love to hear from you! 🎉